Trek to the Rescue in Vegas7

It’s Thursday, so I’ve got another Green Felt Journal in Vegas Seven. This week, I take a look at the surprising success of hobby-related trade shows, with a focus on Creation Entertainment’s upcoming Star Trek Convention:

Things haven’t looked good for business travel to Las Vegas for a few years. Since 2006, the city has suffered a 29 percent reduction in convention attendance. But amid the gloom, one sector of group travel has weathered the storm surprisingly well: hobby-related trade shows.

Creation Entertainment, which puts on conventions across the country for fans of genre television and movies, has seen attendance at its annual Star Trek convention in Las Vegas climb steadily in recent years. In fact, thanks to the company’s efforts, the city holds the world’s largest Star Trek convention each year—and is shooting for the record books again during this year’s event, set for Aug. 5-8 at the Las Vegas Hilton.

via Trek to the Rescue | Vegas Seven.

Fun article to research–I learned a lot about the thriving genre TV convention circuit. I’m doing a follow-up at the convention that should be even more interesting. If you decide to go, you might run into me–with or without a Gorn costume (almost certainly without, but you never know).

CityCenter’s history

The 2010 issue of Casino Design, a supplement to Global Gaming Business, is out now. It’s filled with tons of great articles with many perspectives on how and why casinos look the way they do. I’d like to point you towards the cover story, a massive look at how CityCenter developed, from drawing board to opening. If you open the digital edition, it starts on page 22:

At the November 9, 2004 press conference that unveiled the concept, then-CEO Terry Lanni said that the CityCenter master plan represented “a significant new direction for our city and our company,” adding that it came at a time when the city was taking “the initial steps to becoming a major urban center in the western United States.”
At that press conference, MGM Mirage unveiled a idea more than a commodity. Only a few things were certain: Project CityCenter would be built on land between the Bellagio and Monte Carlo which the company had recently consolidated with its acquisition of Mandalay Resort Group. It would feature a four-thousand room casino resort, three smaller boutique hotels, and 1,650 condominium residences that would give the area a 24-hour, “city-like” ambience. The centerpiece was to have been an open-air shopping district—definitely not a mall—whose streets allowed both pedestrian and vehicular traffic.

Casino Design 2010

One of the things I found most interested was the way the project seemed to evolve along with the market until late 2007, when it became almost a work of defiance against what was happening around it.

In his editorial introduction (page 4), Roger Gros summed up, better than I could have, what I think the current legacy of CityCenter is: “Good design thrives on pushing the envelope,” he writes. “MGM Resorts is to be admired for taking the steps to advance the casino design industry to new levels.” If no one tried new things, we’d still be rolling bones in caves, eating antelope tartare in the darkness. That doesn’t mean that CityCenter’s necessarily going to point the way to the next stage in casino design: ultimately, casino patrons will decide that, and, as Gros says, that will take some time.

Good magazine all the way through.

Casino pools warned

Great story from KLAS about efforts to police the seamier side of the Las Vegas casino pool culture:

Clark County Commissioner Steve Sisolak says what happens in European-style pools around the world doesn't necessarily happen in Las Vegas. "International visitors have increased considerably, and this is something that they've asked for," Commissioner Sisolak said. "There is certain behavior that's acceptable. There's certain behavior that's not acceptable… Lewd behavior will absolutely, 100 percent not be tolerated. That's not what this is about. It's not a party atmosphere."

The atmosphere turned into a hard-core party last summer at the Rio's Sapphire pool. Police arrested eleven people on a plethora of charges including prostitution and drugs.

"A lot of people said, 'What did you expect when you had a strip club running a swimming pool? You should have been able to figure that if you had dynamite and matches, they weren't going to mix very well,' which is true. I think we learned our lessons there," Commissioner Sisolak said.

Another undercover operation last year netted eight arrests for drugs and prostitution at the Hard Rock's Rehab pool party. "Nobody wants to abuse this, and if anybody gets out of line, appropriate action will be taken swiftly," Sisolak said.

via County Issues Warning to Las Vegas Strip Pool Operators – KLAS-TV Channel 8 News Las Vegas.

Here’s the story itself. I encourage you to watch it, if only to enjoy reporter Aaron Drawhorn’s read, which I think is one of the best in town.

There’s going to be a Metro detail policing this stuff this summer…I’m sure guys are dreading being picked for that one.

Vegas needs more fun

Las Vegas is far in the rear view mirror as New York tops a list of “fun cities” compiled by portfolio.com:

Portfolio.com/bizjournals created a comprehensive formula to evaluate the opportunities for fun in the nation’s 100 largest markets.

The process began with the collection of federal statistics for 14 relevant types of businesses, from retail stores and restaurants to gambling casinos and golf courses. Each market was graded on both the volume total number and the concentration rate per 100,000 residents of such businesses.

Results were then grouped in seven broad categories of fun: shopping, food and drink, culture, popular entertainment, gambling, and high-impact and low-impact sports. The best scores went to markets that performed well in a wide array of categories. See the methodology sidebar for details.

Second place on the list of America’s fun places belongs to Chicago, which ranks among the 10 leaders in six of the study’s seven categories. Its best performances are third place for food and drink and fourth place for popular entertainment.

Rounding out the top 10 are Boston, Miami, Los Angeles, San Francisco, Seattle, Portland Maine, Philadelphia, and Minneapolis.

via New York Tops As Americas Best City To Have Fun – Business News – Portfolio.com.

You can check the interactive index to see how your favorite city did. Las Vegas scored thusly:

RANK: 26
GAMBLING: 1
SHOPPING: 81 (retail trade establishments)
POPULAR ENTERTAINMENT: 54 (motion picture and video exhibition establishments, spectator sports establishments, amusement parks and arcades)
CULTURE: 29 (performing arts companies, museums, and historical sites)
FOOD AND DRINK: 44 (full-service restaurants and drinking places)
LOW-IMPACT SPORTS: 88 (golf courses and country clubs, marinas, and bowling centers)
HIGH-IMPACT SPORTS: 65 (skiing facilities, fitness centers, and recreational sports centers)
FUN SCORE: 2.04

Las Vegas didn’t do that badly, though we missed out of the top quartile. The methodology seems a bit casual: essentially the editors counted how many of a variety of institutions a city has, from golf courses to museums, and figured the ranking based on that.

I’m most surprised that there are 87 cities with more golf and bowling than us; sure, we don’t have many marinas, but I’d think that the golf alone would put us over 50. I’m even more surprised that the shopping rank is only 81.

I had trouble finding the “methodology sidebar” that explains in detail how they did the survey, but it doesn’t look like there’s any weighting for population. With the New York City metro area having a population of 18,922,571, it’s no shock that they’ve got more shopping, restaurants, and museums than everyone else and top those categories. But how did Portland, Maine get into the top 10? The city has a shopping rank of 3, meaning it has more retail establishments than Los Angeles, with a population of 512,357 vs 12,784,612. And there’s no way that Portland, Maine has more restaurants (rank 27) than Las Vegas.

The more I look at this study, the less it says. But I wonder if the LVCVA is working on a crash course to make us more fun than Rochester, New York (18) or Bridgeport, Connecticut (15).

At least we topped the list in gambling.

Hitting the jackpot in Clark County

In addition to my regular Green Felt Journal column this week, I’ve got a “Latest Thought” for your perusal in Vegas Seven:

There hasn’t been much written about locals casinos on the scholarly front, so Nedelec, a geographer, shared a conclusion from a chapter in 1999’s The Real Las Vegas: Life Beyond the Strip edited by David Littlejohn, Oxford University Press: “Neighborhood casinos have become the senior centers of choice for thousands of local elderly people. … [Gambling] provides them with … a degree of entertainment and excitement that to them seems worth every quarter they lose, infinitely preferable to the county’s senior centers or staying at home watching TV.”

It was a harsh reminder that, yes, this is the crux of the prevailing scholarly literature about locals casinos: warehouses for drone-like elderly Las Vegans who—even if they insist they don’t gamble more than they can afford to lose and actually enjoy themselves—are getting a bad bargain.

That sent me thinking about the reality: There are tons of public recreation opportunities here. Aren’t there? While Real Las Vegas implies that our county rec centers are comparable to the county lockup, I think we have a far broader range of options than any casino I’ve been to—everything from capoeria classes (a Brazilian art that melds martial arts with dancing) at the Cambridge center to watercolor workshops at Desert Breeze. There’s a cost for most of these, but it’s rarely prohibitive, even to those on fixed incomes.

via Our Community Jackpot | Vegas Seven.

That’s pretty much how the idea started–trying to prove that maybe the social scientists aren’t seeing the whole picture, and that we’re not all really a bunch of drones who have nothing to do.

You on the phvegas big screen

If you really want to see your name in lights, you’ve got the chance this weekend, thanks to the folks at Planet Hollywood. From their press release:

Now through Sunday, Feb. 28, Miracle Mile Shops at Planet Hollywood Resort & Casino is giving everyone a chance to be famous by posting photos and messages on the center’s Strip-side LED screens.

In partnership with Clear Channel Spectracolor and LocaModa, Miracle Mile Shops debuts a state-of-the-art technology allowing anyone to interact with the center’s record-breaking LED screens. Pedestrians along the Las Vegas Strip will be able to see their own photos, messages, Twitter posts and Foursquare check-ins displayed in real time on the 130’ by 40’ digital screen located above the north entrance. To have images and messages posted, onlookers will simply need to follow instructions provided on the LED video screen.

Miracle Mile Shops’ interactive, social media capability continues the center’s effort in bringing Las Vegas original and exciting content on the LED video screens. With more than 13,000-square-feet of sign space, the center’s Strip-side video walls offer an endless array of video and sound production opportunities. The LED screens boast more than two-million pixels, each capable of 16-million colors, and can be remotely controlled from anywhere on the planet. Future video screen features will include content on timely Las Vegas events and holidays, providing ongoing entertainment and information for onlookers.

Keep up with the latest Miracle Mile Shops news via Facebook and Twitter.

It’s an interesting concept, and a great tie-in of an asset the casino already has with social networking. I hope they’ve got some kind of filter, because I imagine that they’ll get plenty of images and messages that aren’t family friendly. I’m sure the Gaming Control Board wouldn’t take to kindly to a licensee who’s had a few problems in the past (Prive, anyone?) broadcasting anything remotely racy in 16 million colors.

For this reason, I’m guessing this will either be a great success or a fantastic disaster by Monday. It’ll be worth watching, in any event.

A decade of decline?

This is one of those moment of ambivalence that we all face at some time or another. On one hand, I’m pretty happy to be finished working on the 2009 Nevada gaming breakdown (pdf) and the Nevada Gaming Revenue:Long-term trends report (pdf). On the other, the actual data in those reports aren’t really happy fun reading.

Basically, for 2009, it comes down to just about everything but baccarat did worse. Slot win was down more than 11% for the year, with no signs of real improvement. That’s a problem because while there are 334 locations with slot machines in Nevada, there are only 26 casinos that even have baccarat tables. This means any gains from bacc play accrue to a smaller number of businesses–in reality, we’re talking about maybe a dozen or so casinos that really cater to these high-end players. While the industry as a whole shows signs of life, the 300+ places that don’t offer high-end play are doing just as badly as they were six months ago, at least if the stats are to be believed.

Then there’s the whole “putting all of your eggs in one basket” thing (or “overspecialization,” which is the preferred technical term). But that’s a problem for another time.

Last year, I put up a 5-year trend analysis. This year, I went further back, all the way to the 20th century, to make it a 10-year trend analysis. Here are some highlights:

From 2000-2009, the…
Total number of gambling positions fell by 11.58%. Total casino revenues increased by 8.22%. I don’t know how the overall inflation rate from 2000 to 2009, but thanks to the inflation calculator, I’ve found that “What cost $9,602,586 [the 2000 gaming revenues] in 2000 would cost $11,892,995 in 2008.” So in order for revenues to keep pace with inflation, they should be at about $11.9 billion (or higher–this is in 2008 dollars), not $9.6 billion. That’s bad news for Nevada.

Total number of slots fell from 192,844 to 169,872–nearly a 12% drop. Slot revenues increased by about 10%, again not keeping up with inflation.

There are also about 10 percent fewer table games (with baccarat showing the only real increase) and revenues up by less than 10%.

Both blackjack and craps are showing overall negative trends, with craps revenues off nearly 30% from 2000 numbers. Baccarat had the most impressive gain–winning more than 80% in 2009 than in 2000–but win per table declined. In ten years, the number of tables more than doubled, and play didn’t quite keep up.

Poker showed big gains in both number of tables and revenues, but this doesn’t mean too much to the bottom line. Today, the average poker table makes about $440 in casino revenues a day (plus any ancillary F&B/hotel spend), while the average bacc table makes more than $12,000.

Seeing all of the red ink in the charts is pretty sobering–I’d suggest anyone with a stake in the future of the gaming industry–or the state of Nevada–give them a look, at the very least.

Lake without a casino

The centerpiece casino of the Lake Las Vegas development announced today that it will be closing. Following the news that the Ritz Carlton is soon to close, this raises even more questions about the future of the development–and ties into a Nevada gaming trend that pre-dates the recession. From the LV Sun:

Casino MonteLago at Lake Las Vegas will close at midnight March 14, the casino owner announced today.The closure is a direct result of last week’s announcement that the Ritz-Carlton would be closing on May 2.The casino is owned by CIRI Lakeside Gaming LLC and is leased through Village Hospitality LLC, which is an arm of Deutsche Bank and owner of the Ritz-Carlton at Lake Las Vegas.More than 170 people will be out of work as a result of the closure. Employees were informed by management today.John Tipton, a spokesman for the company, said the casino was in the middle of negotiations with other investors when the announcement of the Ritz-Carlton closure hit, resulting in those investors pulling out of the casino.

via Casino MonteLago at Lake Las Vegas to close next month – Las Vegas Sun.

Obviously, this is awful news for the 170 people who work there, and it’s hardly a bellwether of economic recovery. With luxury on the Strip selling so cheaply, luxury on the lake is difficult to sell.

As far as the state goes, I’m currently in the middle of crunching the numbers for 2002 to 2009 to get a handle on where gaming is going. I’ve noticed some interesting macro trends.

The total number of gaming positions (slots + seats at tables) is down again in 2009; the number has fallen every year from 2002 (221,476) to 2009 (217,962). Nevada’s casino footprint is 8.11% smaller than it was eight years ago, and continues to shrink. Casino Montelago will be part of that trend continuing in 2010: its 635 slots and 12 tables will probably not be the only ones missing come next January. All told, Nevada has lost 16,558 casino slot machines since 2002, a total reduction of nearly 9 percent. As I’ve said before, the implications of this shrinkage for the state’s tax structure are significant, even if they are not commented upon.

Decreases in volume have partially been offset by net increases in win per unit. The average gaming position made $139.90 in 2009, an decrease again from the 2007 high of $168.04, but still an improvement from 2002 ($116.87). All told, the average gaming position makes 19.7% more money today than it did in 2002, which may or may not have more to do with inflation (money is “cheaper” now than it was eight years ago) than increased operational efficiency.

In 2009, table games got slightly looser (from 12.51% to 12.04%) and so did slots (6.16% to 6.10%). The overall trend has been for slots to get tighter and tables looser, which is likely a result of slot players gravitating towards lower-denom, higher hold machines, while baccarat, which has a lower hold than the table games average, continues to gain as other tables fade.

I haven’t finished crunching everything yet, but expect an update within the week.

Fun or bad? You decide

No Green Felt Journal in Vegas Seven this week because of a production error, but there’s always next week to look forward to, and I’ve got a piece about the promotion of Las Vegas in the Business Press this week:

Maybe it isn't. While the ads are amusing and have a fair shot of “going viral,” they have a subtext that we might want to think twice about broadcasting.

This subtext goes back to the general premise of the ad, that a beleaguered worker drone has to resort to trickery to take a vacation to Las Vegas. We rarely need excuses to do things that are good for us. The implication is that Las Vegas is bad for us.

via Las Vegas Business Press :: David G. Schwartz : Better to promote LV as fun rather than bad.

The piece I wrote for this week’s Vegas Seven will see the light of day soon. Unless it’s been edited down since I last saw it, the column is a real milestone–my first overt Star Trek reference. That, and it’s features some insightful analysis, of course.

Biggest drop ever

The 2009 Nevada gaming numbers are in, and they are not exactly encouraging. From the LVRJ:

Gaming revenues in Nevada fell 10.4 percent in 2009, the largest single year decline in state history.

Casinos statewide collected almost $10.392 billion from gamblers during the year, the lowest one-year total since 2003 according to figures released this morning by the Gaming Control Board.

via Nevada gaming revenues fall by biggest percentage ever – News – ReviewJournal.com.

The December numbers have confirmed the pattern that we’ve seen since November: continued weakness in slot play, a big gain in bacc play. In December, bacc win more than doubled. For the year, it was up 26.6%. This is significant: the only games not to have double-digit declines were roulette and let it ride poker, which really shows how off games play has been.

Statewide, slot hold fell slightly for the year–from 6.16% to 6.10%. Slot handle–the total amount played–fell too, from about $125.8 billion to $111.8 billion. In other words, gamblers put $14 billion less into Nevada slot machine in 2009 than they did in 2008.

On the Strip, things were as dire as they were statewide. Given that the Strip has about 98.2% of all of Nevada’s bacc play, the doubling of baccarat revenues basically helped the Strip post its second straight month of revenue gains and essentially avoid catastrophe. Without those high rollers cutting loose in the bacc pits of the Strip, we’d be having a much different conversation.

I could continue crunching these numbers for hours, but the day is short, the work is hard, and 99% of readers want the executive summary. So here it is:

1. Gambling revenue for most of Nevada outside the Strip continues to decline. It’s not as sharp a decline as we’ve seen in Atlantic City (although in some markets it is), but it’s still significant. Many markets that used to have regional monopolies no longer do, thanks to the growth of Indian gaming in California, Arizona, and the Northwest. This is a systemic decline that wasn’t caused by the recession, though the recession has exacerbated it. In other words, there is no easy fix.

2. The Strip was a bright spot. Thanks to a year-ending surge in high-end play, the Strip posted a smaller decline than it did in 2008. The Strip, at least, seems to have rounded the corner.

3. This recovery is unlike the past two major post-recession comebacks. In the mid-1980s, casinos shifted to the mass market–lots of quarter slot players, as opposed to a few international high rollers. In the early 2000s, they shifted to a wealthy traveler who spent more on food, rooms, and entertainment than gambling. The pattern that’s emerging now is paradoxical–there’s more of an effort to get value-driven customers in to fill the hotel, but they aren’t gambling nearly as much as they have historically, so most of the money is actually being made from the high rollers. In some senses, we’ve gone back to the 1970s [insert polyester leisure suit/shag carpet joke here].

4. Looking at the LVCVA’s numbers, it’s easy to see this “split-level” strategy playing out: air traffic is down, while car traffic is up, which would indicate a renaissance for regional feeder markets. This might be the substitution effect: just like some gamblers are staying home instead of driving to Lake Tahoe (down 25.6%) or Laughlin (down 13.4%), others might be cutting out trips to Hawaii or the Caribbean and driving to Las Vegas instead. The good news is that they’re coming; the bad news is that they’re looking for bargains, and probably don’t have the kind of money to spend that they did three years ago due to declining personal wealth.

That’s the executive summary. Now for another point, CityCenter and the dreaded c-word–cannibalization. Here’s the thing: if casinos are shifting back to a 1970s model, where the hotel is essentially a loss leader for a thriving high-end market, it doesn’t really matter if the hotel is full or not. Let’s say you can book every room at Aria at an average of $200 per night. In one night, you’ll make about $800,000. That’s a pretty good haul, but a single baccarat player, laying down $20,000 a hand, can lose more than that in a hour. Of course, it would have to be a pretty catastrophic hour for him, but it makes the point: a casino could invite an unlucky high roller with 4,000 of his closest friends and comp all of their rooms, and if things went against him at the table could still make a profit.

This “split-level” strategy–reaching out to value-hunters and high rollers–is a necessary adaptation, but it has its own inherent weaknesses. For one, there is a much smaller universe of people who can bet $20,000 a hand than there is of those who will pay $300 for a quiet dinner for two, let alone those who have a trip gambling budget of $300. So attracting and keeping them is more difficult, and more costly. Second, there might be less investment in upper-mid-level amenities–the big shows, the celebrity chef restaurants–since they are predicated on a broad upper-middle class of visitors that is being replaced by bargain-hunters.

The end result of the “split-level” strategy may take us to places that no one can predict. But that’s why we play the games.

UPDATE: I”ll be talking about this on KLAS-TV and KVVU-TV tonight.